Shipping & Returns
We are committed to delivering your order with good quality packaging within the given time frame.
We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
How long does it take for an order to arrive?
Orders are dispatched within 3-5 working days. Most orders are delivered within 5 to 12 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
If you wish the order to be delivered earlier, Email me at firstname.lastname@example.org with your desired delivery date. Additional charges may be required for express delivery.
RETURN & EXCHANGE POLICY
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at email@example.com. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any returns related query at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.